Support

“How can we help you today?”

Here at SDR Scientific, this is where we really make a difference.

While there many occasions where you won’t require support… when you need it, we are here for you.

One of our friendly Technical Sales and Support Specialists will be available in your time zone, by phone, by e-mail or in person.

Support really starts with the type of equipment we offer – highly regarded global brands, a history of reliability and longevity, and the valuable feedback we receive from previous customers: people just like you in similar fields of endeavour.

We are proud of the fact that, armed with this information, we can provide a range of solutions for you that really work to minimise the risk of any issue that may arise.

For more information on Product Selection, click here.

The many ways we can support you include…

  • Technical: This does not seem to be working, how can I…?
  • Commercial: Need a copy of an invoice?
  • Logistics: Where is my package?
  • Warranty: SDR Scientific is your first port of call for any warranty issue you may have
  • Operation: How do I…?
  • Equipment Maintenance: How can I protect my valuable investment?
  • Equipment Repair: Ask us for our no-obligation opinion…

More information about Equipment Maintenance and Equipment Repair can be found here.

At SDR Scientific, we will do our best to understand the issue from your point of view. Our support values are:

  • Competence
  • Friendliness
  • Communication
  • Timeliness
  • Listening
  • Flexibility

Given the range of products that we look after, we may not always have the answer at our fingertips, but we do know how and where to find it. Quickly and accurately…

If your request is urgent, we will make it a priority so that you will be back on track as soon as possible.

Need Support? You are in the right place here with SDR Scientific…

How can we help you today?

ASK US NOW